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Frequently Asked Questions
Got questions? We’ve got answers
How do I book a ride?
Simply open the app, enter your destination, choose your ride type, and confirm your booking. You’ll see the estimated arrival time and fare before you proceed!
What payment methods do you accept?
We accept various payment options, including credit/debit cards, digital wallets, and in-app payment methods for your convenience.
How can I change or cancel my ride?
You can easily change or cancel your ride through the app. Just go to your ride details and select the option to modify or cancel.
What safety measures do you have in place?
Your safety is our priority. We offer features like real-time tracking, driver and vehicle information, emergency contact options, and in-app support.
How can I provide feedback about my ride?
After your ride, you’ll have the option to rate your driver and leave comments. You can also send us feedback anytime through the app or by contacting customer support.