We are here to help! Whether you have questions, need assistance, or want to provide feedback, feel free to reach out to us through any of the channels below
Our Location
Leave Us A Message
Contact Details
Contact@ridedrop.ng
Phone
0901-333-1220
Adress
93 Cmd Road Shangisha Ikeja, Lagos.
Frequently Asked Questions
1. How do I book an instant ride on Drop Innovations?
Booking a ride is easy:
- Download the Drop Innovations App (available on iOS and Android).
- Sign up or log in to your account.
- Enter your pickup and drop-off locations.
- Choose your preferred ride based on fare, car type, or arrival time.
- Confirm your booking and track your driver in real-time.
How are Drop Innovations drivers selected?
All Drop drivers go through a rigorous selection process, including:
- Background checks and biometric verification.
- Submission of valid driver’s licenses and vehicle documents.
- Comprehensive training to ensure excellent service delivery.
Our commitment to thorough vetting ensures a safe and reliable experience for riders.
Can I schedule a ride in advance?
Yes! Drop Innovations offers the option to schedule rides ahead of time. Simply:
- Open the app and select “Schedule a Ride.”
- Enter your trip details, including date and time.
- Choose your ride and confirm the booking.
Your driver will be notified and arrive at the scheduled time.
Can I rent a car through Drop Innovations?
Absolutely! With our car rental feature, you can:
- Browse a range of vehicles available for rent.
- Choose based on your needs—business, leisure, or long-term use.
- Select additional options like a driver or extra security.
- Confirm your booking and make payment directly through the app.
Our flexible rental options cater to both individuals and businesses.
How does the Dispatch and Delivery service work?
Drop Innovations offers fast and reliable delivery solutions:
- Open the app and select Dispatch and Delivery.
- Enter details about the pickup and drop-off locations.
- Choose a vehicle suitable for the size of your package.
- Confirm your request and track the delivery in real-time.
Whether it’s documents or larger parcels, our service ensures safe and timely delivery.
What payment options are available on Drop Innovations?
We offer multiple secure payment methods for your convenience:
- Debit/Credit Cards.
- Mobile Wallets.
- Cash Payments (where available).
- In-App Wallet for faster transactions.
All payments are processed securely to give you a seamless booking experience.